Haverhill Public Library

Staff manual, Reference department, Haverhill Public Library

eng

illustrations

no index present

non fiction

Staff manual

Haverhill Public Library

Reference department

Introduction -- Library hours -- Special attention -- Security alarm system -- Emergency procedures -- Emergency procedures for conservation -- Telephone -- Time clock -- Staff meetings -- Order and discipline guidelines -- Problems with juveniles -- Office -- Friends of the Haverhill Public Library -- Ordering -- Housekeeping -- Xerox and copy machine, main floor -- Custodian's duties -- Circulation desk -- Library cards -- New Hampshire and Groveland residents -- Lost cards -- Reciprocal borrowing -- Donor's list -- Information for HPL borrowers -- Gifts -- Fines for circulation desk -- Page's duties -- Reserve book procedures -- Technical services -- Filing rules (card catalog) -- Art work department -- Book purchasing at patron's request -- Whittier room -- Research, art genealogy, study area -- Reference policy -- Book selection policy -- Interlibrary loan procedure for reference -- Interlibrary loan procedures for circulation -- Circulation record and money procedures -- Children's room -- Bradford branch -- Lost books procedures -- Lost books price list -- Bookmobile -- Audio-visual -- CATV video policy statement -- Library personnel benefits -- Examples of forms, cards, etc. used frequently