Bibliograph

The balanced scorecard, translating strategy into action, Robert S. Kaplan, David P. Norton

Type

Label

The balanced scorecard, translating strategy into action, Robert S. Kaplan, David P. Norton

Language

eng

Illustrations

illustrations

Index

index present

Literary Form

non fiction

Main title

The balanced scorecard

Oclc number

34283015

Responsibility statement

Robert S. Kaplan, David P. Norton

Sub title

translating strategy into action

Table Of Contents

Measurement and management in the information age -- Why does business need a balanced scorecard? -- Pt.1. Measuring business strategy -- Financial perspective -- Customer perspective -- Internal-business-process perspective -- Learning and growth perspective -- Linking balanced scorecard measures to your strategy -- Structure and strategy -- Pt.2. Managing business strategy -- Achieving strategic alignment: from top to bottom -- Targets, resource allocation, initiatives, and budgets -- Feedback and the strategic learning process -- Implementing a balanced scorecard management program -- Appendix: building a balanced scorecard -- Index

Classification